Supporting Student Success

Connections and Commitments

Learning Assistants Program

The Learning Assistant Program supports faculty in large enrollment classrooms identified as high need for additional support. Learning Assistants work with faculty to develop class curriculum and facilitate group activities and out of the classroom support hours.

The positive reception and higher levels of engagement with active learning have promoted a tripling in the past two years in numbers of learning assistants and adding a new full-time staff member in 2017.

  • 60+ Learning Assistants served with TILT Training
  • 14 faculty partners collaborated with Learning Programs through the Learning Assistance Program
  • MATH 155, MATH 157, MATH 159, MATH 160, MATH 161, LIFE 210, LIFE 212, MECH 103, PHY 121, PHY 122, ECON 202
  • Topics included Student development, Group Formation, Questioning Techniques, Science of Learning, Growth Mindset, Active Learning, Dealing with Distressed Students, Being a Peer Educator, Microaggressions and Affirmations, and Student Engagement.

Catalyst Learning Community

The Catalyst Learning Community is a retention initiative for Fall 2018 currently recruiting students to serve as academic leaders in classroom and research environments.

We are working to recruit first-generation and underrepresented students for a $4,000 scholarship and placement as Learning Assistants in their second year, and as Research Assistants in their third.

We are also creating accompanying academic courses focused on the science of learning, teaching, and research methodology to provide support for students and to encourage the exploration of academic career pathways.

Peer Education Trainings

TILT provides monthly peer educator trainings open to all campus tutors, study group leaders, and leaning assistants. In addition, TILT coordinates monthly new staff trainings and term orientation days which provide an overview to:

  • the role of peer educators
  • campus resources for peer educator training
  • the online Sexual Harassment Awareness training module
  • the CSU Health Network Notice and Respond program
  • the CSUPD Active Assailant training program

Our services are also offered to a dozen campus partners for their student staff to attend.

On January 2017, TILT applied to the College Reading & Learning Association's (CRLA) International Tutor Training Program Certification (ITTPC) and received a five-year certification through 2022 for Stage 3, Levels 1 and 2.

CRLA's ITTPC is endorsed by:

  • CLADEA: Council of Learning Assistance and Developmental Education Associations
  • NADE: National Association for Developmental Education
  • ACPA: Commission XVI of the American College Personnel Association
  • ATCLA: Association of Colleges for Tutoring and Learning Assistance
  • ATP: Association for the Tutoring Profession
  • NCLCA: National College Learning Center Association
  • NCDE: National Center for Developmental Education

Tutoring Programs

TILT Tutoring had 17,195 student contacts in the 2016-2017 academic year, with tutoring participants visiting an average of 4 times per semester. In addition, 4,278 unique students were served by the program during this same period. The growth of the program has been trending upward for several years now, as illustrated by a closer look at Fall semester numbers, 2014 through 2016.


Academic Intervention

U-Turn is an academic intervention event linked to over 24 different University offices and departments. It supports the Early Performance Feedback Program with the Collaborative for Student Achievement as well as the Taking Stock Survey Early Alert program with Residence Life.

During U-Turn, students visit with a staff member, one-on-one, to discuss goal setting, after which they can stop by the student services expo to gather information and attend brief workshops on time management and study skills.

State of Success

Tutoring program


Excerpts of Fall 2016 U-Turn Exit Survey on Action Planning

"I thought the navigator was great. The action plan helped me to create a strategy."

" I was able to discuss my difficulties with another person and figure out plans to help my academics."

"It was great! She explained all of the different resources I could use and she gave me some great tips on time management."

"It was helpful that I could express my questions to someone with experience and have my problems solved."

It was really great. Very friendly and warm. It made me feel hopeful that I can go through with all my tasks."

"My experience was great. My navigator did a good job of asking the right questions and getting out what my challenges were and helping me connect to the resources that will help me the most."